Zhejiang Chance & Union Import and Export Co., Ltd. ("we," "us," "our," or "Chance & Union") operates https://www.chance-union.com/ (the "Site"). We are a China-based business-to-business (B2B) company engaged in international trade and manufacturing-related business activities.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our Site, submit an inquiry or request for quotation, upload documents or technical specifications, communicate with us, or interact with our online advertising and analytics technologies.
Where applicable law requires consent for certain processing activities, we will seek consent before carrying out those activities. You may withdraw consent where applicable, without affecting the lawfulness of processing carried out before withdrawal.
Data Controller / Privacy Contact:
Zhejiang Chance & Union Import and Export Co., Ltd.
Office: Floor 8, Room 808, Building D, Military-Civil Integration Industrial Park, No. 4659 Youquan Road, Jiaxing, Zhejiang, China
Factory: Guigu Intelligent Manufacturing Industrial Park, Jiaxing City, Zhejiang, China
Phone: +86-13362309139
Email: [email protected]
For privacy-related questions or requests, please contact us at [email protected].
When you contact us, submit a contact form, request a quotation, communicate with us regarding our products or services, or upload documents through our Site, we may collect:
If you submit technical drawings, specifications, product requirements, or other business documents, those materials may contain confidential business information. We use such materials primarily to understand your requirements, prepare quotations, communicate with you, and provide or arrange products or services.
Access to submitted business or technical materials is limited to personnel and service providers who reasonably need access for relevant business purposes.
You should avoid submitting personal information or confidential information belonging to another person unless you are authorized to provide it.
When you visit our Site, certain information may be collected automatically by our website infrastructure, analytics services, advertising technologies, or similar technologies.
Depending on your browser settings, consent choices, and the technologies active on the Site, this information may include:
Our Site uses technologies and services provided by third parties, including Google Analytics, Google Ads, Google Tag Manager, and Meta Pixel, for purposes such as website measurement, advertising measurement, campaign optimization, and, where applicable, remarketing.
Google Search Console is also used by us for website search performance and technical monitoring. Search Console is primarily a website-owner service and is not used by us as a direct visitor advertising technology.
We may use personal information for the following purposes:
We use contact information and the information you provide to:
Where you enter into a business relationship with us, we may use relevant information to:
We may use analytics information to understand how visitors use our Site, identify technical or usability issues, measure website performance, and improve our content and services.
We use advertising and analytics technologies, including Google Ads and Meta Pixel, to:
If you provide your contact information for marketing purposes or otherwise consent where consent is required, we may send you business-related marketing communications, including product information, company updates, or promotional communications.
You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant communication or contacting us.
Where the GDPR or another applicable data protection law applies, we process personal information on an appropriate legal basis.
The legal basis may include:
| Purpose | Examples of Data | Legal Basis |
|---|---|---|
| Responding to inquiries and quotation requests | Name, company, email, phone, inquiry, technical requirements | Taking steps at your request prior to entering into a contract; and, where appropriate, our legitimate interests in responding to business inquiries |
| Processing and fulfilling orders | Contact details, company information, order and shipping information | Performance of a contract or taking steps at your request prior to entering into a contract |
| Website security and operation | IP address, technical information, server logs | Legitimate interests in operating, securing, and maintaining the Site, or another lawful basis where required |
| Website analytics | Cookie identifiers, browsing and interaction information | Consent where required by applicable law |
| Advertising and remarketing | Cookie identifiers, online identifiers, browsing and interaction information | Consent where required by applicable law |
| Marketing communications | Contact information | Consent where required, or another lawful basis where permitted |
| Legal, tax, customs, and regulatory compliance | Contact and transaction information | Compliance with a legal obligation |
The applicable legal basis may vary depending on the nature of the information, the circumstances in which it was collected, and the laws applicable to the relevant individual or activity.
We do not sell personal information for money.
We do not intentionally use personal information for materially incompatible purposes without providing appropriate notice and, where required, obtaining consent.
Our Site may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used for:
Depending on applicable law and your location, certain non-essential cookies or similar technologies may require your consent before they are activated.
Where consent is required, you may be given the opportunity to accept or reject non-essential cookies through the Site's cookie or privacy controls.
You may also control certain cookies through your browser settings. However, disabling certain cookies may affect website functionality or the availability of certain features.
We use Google Analytics to understand website traffic, visitor interactions, and website performance.
Google Analytics may collect information such as device information, online identifiers, website interactions, and other usage information depending on the configuration of the service.
We use Google Ads to advertise our products and services and to measure the performance of advertising campaigns.
Depending on the configuration and your consent choices, Google Ads technologies may be used for conversion measurement, campaign optimization, and remarketing.
We use Google Tag Manager as a technical tool for managing and deploying website tags.
Google Tag Manager itself is primarily a tag-management system. The specific information collected from visitors depends on the tags and third-party services deployed through it.
We use Meta Pixel to measure the effectiveness of our advertising, understand actions visitors take on our Site after interacting with Meta advertising, and, where permitted, support advertising and remarketing activities.
Meta may process information collected through its technologies in accordance with its own privacy policies and applicable terms.
You can learn more about Meta's privacy practices through Meta's privacy documentation.
We use Google Search Console to monitor our Site's search visibility, indexing status, technical performance, and search-related performance.
Search Console is primarily used as a website-owner and search-performance tool rather than as a visitor-facing advertising technology.
We may disclose or provide access to personal information to the following categories of recipients where reasonably necessary for the purposes described in this Privacy Policy:
We may use third-party service providers that support our business operations, including providers of:
These providers may process personal information on our behalf where necessary to provide their services.
Depending on your consent and applicable law, information may be made available to advertising and analytics providers such as Google and Meta for the purposes described in this Privacy Policy.
We may disclose information where required to do so by applicable law, regulation, legal process, or a valid governmental request, or where reasonably necessary to protect our rights, property, security, or users.
If our business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We seek to require service providers that process personal information on our behalf to maintain appropriate safeguards and process information only for authorized purposes.
Zhejiang Chance & Union Import and Export Co., Ltd. is based in China.
Our Site is hosted on servers located in the United States. As a result, information collected through the Site may be stored or processed in the United States.
In addition, information submitted through our Site may be accessed or processed by our personnel or service providers located in China or other countries where our business or service providers operate.
Therefore, depending on where you are located and how you interact with our Site, your personal information may be transferred across international borders, including between the United States and China.
We take reasonable steps to protect personal information when it is transferred or processed internationally.
Where applicable law requires a specific legal mechanism or safeguard for an international transfer, we will use an appropriate mechanism required or permitted by that law. Depending on the circumstances, such safeguards may include contractual protections, standard contractual clauses, adequacy mechanisms, consent, or other legally recognized safeguards.
For transfers subject to the GDPR, where Standard Contractual Clauses ("SCCs") are required and applicable, we may use the applicable SCCs and other appropriate safeguards.
For transfers subject to applicable Chinese data protection requirements, we will comply with the applicable requirements for cross-border processing and transfer of personal information.
We do not state that any particular regulatory filing, certification, standard contract, or other transfer mechanism applies to every transfer. The applicable requirements depend on the nature, volume, destination, and circumstances of the data transfer.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.
Retention periods may depend on:
For example, business inquiry information may be retained for a reasonable period after the inquiry or business relationship ends so that we can maintain appropriate business records and respond to future communications.
We may retain transaction, accounting, customs, tax, and other business records for the period required by applicable laws and regulations.
When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal and operational requirements.
Depending on your location and the laws applicable to you, you may have certain rights regarding your personal information.
These may include:
The availability and scope of these rights depend on the applicable law and the circumstances of the processing.
If you are located in the European Economic Area ("EEA") or the United Kingdom, you may have additional rights under applicable data protection laws, including the GDPR and applicable UK data protection legislation.
You may contact us using the details in Section 12 to exercise your rights.
If California privacy laws apply to our processing of your personal information, California residents may have rights provided by applicable California privacy law, which may include rights to know, delete, correct, and opt out of certain sales or sharing of personal information, subject to applicable exceptions and requirements.
We do not sell personal information for money.
Where applicable California law treats certain disclosures or uses of personal information for cross-context behavioral advertising as "sharing," you may have the right to opt out of such sharing.
If applicable, we will provide the legally required methods for submitting privacy requests and exercising applicable opt-out rights.
To submit a privacy-related request, please contact:
Email: [email protected]
Please include sufficient information for us to understand and process your request. We may need to verify your identity or authority to make a request before providing or deleting certain information.
We will handle privacy requests in accordance with applicable law and within the time periods required by applicable law.
Our Site and services are intended primarily for business and professional audiences and are not directed to children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can take appropriate action.
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Such measures may include access controls, authentication, security monitoring, secure communications, and other measures appropriate to the nature of the information and the risks involved.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:
Zhejiang Chance & Union Import and Export Co., Ltd.
Privacy Contact: [email protected]
Office Address:
Floor 8, Room 808, Building D, Military-Civil Integration Industrial Park, No. 4659 Youquan Road, Jiaxing, Zhejiang, China
Factory Address:
Guigu Intelligent Manufacturing Industrial Park, Jiaxing City, Zhejiang, China
Phone: +86-13362309139
We may update this Privacy Policy from time to time to reflect changes in our business, website technologies, services, applicable laws, or data processing practices.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this Privacy Policy periodically.